Terms & Conditions

1. Agreement to Terms

By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, then you may not access the service.

2. Marketplace Rules

Our platform facilitates the sale of event tickets and vendor services.

• Organizers: Responsible for providing accurate event information and fulfilling ticket obligations.
• Vendors: Responsible for delivering services as described in their profiles.
• Fees: We charge a platform service fee and payment gateway processing fees (Paystack or Monnify) on transactions. These fees are added to the transaction subtotal and are paid by the buyer at checkout, unless the event organizer explicitly elects to absorb these fees.

3. Payouts and Withdrawals

Organizers can request withdrawals of their accumulated balance. Payouts are subject to verification and may take 24-48 hours to process. We reserve the right to hold funds in case of disputes or suspicious activity.

4. Refund Policy

Refund policies are set by individual organizers. We may intervene in case of fraudulent activity or if an event is cancelled without a clear refund path.

5. Limitation of Liability

In no event shall the marketplace be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.